Dear Victoria:
I wanted to take a moment and thank you from the bottom of my heart for all of your efforts
with the management and operation of our office building at Cornerstones.
Being in commercial real estate, we have worked with and continue to work with multiple property managers. Never have I had the opportunity to work with a property manager that provided such personalized level of service and attention to detail. If there was ever an issue, you would immediately respond, most times in person. I remember one event where we had a hail storm on a Sunday night. Monday morning at 9am, you are notifying all of your owners that an inspector will be coming to inspect our buildings to ensure there are no broken windows, leaks or damage.
While we were completing the finish out of our building, you worked with us on a daily basis to coordinate efforts and work with our tenants. At every opportunity, you took on additional responsibilities to ensure the process was smooth for us and our tenants.
You made our ownership at Cornerstones a pleasure. Even as much as I travel and am away from the office, never once did we worry about a tenant or the building as we knew it was safely in your hands. Each of your vendors were quick to respond whenever anything came up, or failed to go down! You even hand delivered our rent checks each month! Outstanding service!
Finally, during the sale of our building, you again went above and beyond when you didn’t need to . I told the buyer of our building that your management was one of the most valuable assets in owning the building. I’m glad to hear that the new owner has engaged you to become their property manager as well.
Victoria, please feel free to share this letter with any building owner and pass on my name and number as a reference. Thank you so much for all that you have done over the last several years to assist us with our building ownership.
Regards,
Todd H. Kuhlmann, CCIM
President, KCC Capital